{"id":47581,"date":"2024-06-07T12:23:10","date_gmt":"2024-06-07T10:23:10","guid":{"rendered":"https:\/\/staging.feptubeshop.com\/encomenda-e-entrega-f-a-q\/"},"modified":"2024-06-07T12:23:15","modified_gmt":"2024-06-07T10:23:15","slug":"encomenda-e-entrega-f-a-q","status":"publish","type":"page","link":"https:\/\/staging.feptubeshop.com\/pt-pt\/encomenda-e-entrega-f-a-q\/","title":{"rendered":"Encomenda e entrega &#8211; F.A.Q."},"content":{"rendered":"\n<p><strong>Quando \u00c3\u00a9 que recebo a minha encomenda?<\/strong><\/p>\n\n<p>O nosso objetivo \u00c3\u00a9 oferecer a tua encomenda \u00c3\u00a0 PostNL ou \u00c3\u00a0 GLS no prazo de 24 horas ap\u00c3\u00b3s a rece\u00c3\u00a7\u00c3\u00a3o do pagamento, se houver stock. Dependendo do pa\u00c3\u00ads de entrega, acrescenta-se um n\u00c3\u00bamero de dias de entrega. Depois de enviarmos a encomenda, receber\u00c3\u00a1s um c\u00c3\u00b3digo de rastreio que te permite seguir a encomenda.<\/p>\n\n<p><strong>Quais s\u00c3\u00a3o os custos das encomendas pequenas?<\/strong><\/p>\n\n<p>As encomendas inferiores a 20 euros est\u00c3\u00a3o sujeitas a uma taxa de encomenda de 10 euros. Sugest\u00c3\u00a3o: muitas vezes, \u00c3\u00a9 vantajoso encomendar um pouco mais para que estes sejam eliminados.<\/p>\n\n<p><strong>Quando \u00c3\u00a9 que recebo a minha encomenda?<\/strong><\/p>\n\n<p>As encomendas dentro da Europa s\u00c3\u00a3o geralmente enviadas por GLS. Todos os envelopes e encomendas fora da Europa com Postnl.<\/p>\n\n<p>V\u00c3\u00aa os prazos de entrega actuais por transportadora aqui:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/gls-group.eu\/NL\/nl\/verzendinformatie\/verzenden-binnen-de-eu\" target=\"_blank\" rel=\"noreferrer noopener\">GLS<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.postnl.nl\/versturen\/pakket-versturen\/pakket-buitenland\/bezorgtijd-naar-buitenland\/\" target=\"_blank\" rel=\"noreferrer noopener\">PostNL<\/a><\/li>\n<\/ul>\n\n<p><strong>Preciso de receber a minha encomenda mais depressa, \u00c3\u00a9 poss\u00c3\u00advel?<\/strong><\/p>\n\n<p>Se quiseres receber uma encomenda mais rapidamente, podemos reserv\u00c3\u00a1-la atrav\u00c3\u00a9s de outros parceiros log\u00c3\u00adsticos mais r\u00c3\u00a1pidos ou atrav\u00c3\u00a9s do n\u00c3\u00bamero de conta da tua transportadora. Quaisquer custos adicionais ficam a cargo do comprador.<\/p>\n\n<p><strong>Quanto custa a entrega?<\/strong><\/p>\n\n<p>Na Uni\u00c3\u00a3o Europeia, aplicamos taxas baixas fixas. N\u00c3\u00a3o importa se fazes uma encomenda pequena ou uma encomenda muito grande.<\/p>\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Pa\u00c3\u00adses Baixos<\/td><td>  \u00e2\u201a\u00ac 6,25<\/td><td><\/td><td>Irlanda<\/td><td>  \u00e2\u201a\u00ac 16,95<\/td><td><\/td><td>Hungria<\/td><td>  \u00e2\u201a\u00ac 22,50<\/td><\/tr><tr><td>B\u00c3\u00a9lgica<\/td><td>  \u00e2\u201a\u00ac 7,50<\/td><td><\/td><td>It\u00c3\u00a1lia<\/td><td>  \u00e2\u201a\u00ac 16,95<\/td><td><\/td><td>Cro\u00c3\u00a1cia<\/td><td>  \u00e2\u201a\u00ac 22,50<\/td><\/tr><tr><td>Alemanha<\/td><td>  \u00e2\u201a\u00ac 8,70<\/td><td><\/td><td>Pol\u00c3\u00b3nia<\/td><td>  \u00e2\u201a\u00ac 16,95<\/td><td><\/td><td>Let\u00c3\u00b3nia<\/td><td>  \u00e2\u201a\u00ac 22,50<\/td><\/tr><tr><td>Dinamarca<\/td><td>  \u00e2\u201a\u00ac 12,50<\/td><td><\/td><td>Portugal<\/td><td>  \u00e2\u201a\u00ac 16,95<\/td><td><\/td><td>Litu\u00c3\u00a2nia<\/td><td>  \u00e2\u201a\u00ac 22,50<\/td><\/tr><tr><td>Fran\u00c3\u00a7a<\/td><td>  \u00e2\u201a\u00ac 12,50<\/td><td><\/td><td>Espanha<\/td><td>  \u00e2\u201a\u00ac 16,95<\/td><td><\/td><td>Rom\u00c3\u00a9nia<\/td><td>  \u00e2\u201a\u00ac 22,50<\/td><\/tr><tr><td>Luxemburgo<\/td><td>  \u00e2\u201a\u00ac 12,50<\/td><td><\/td><td>Su\u00c3\u00a9cia<\/td><td>  \u00e2\u201a\u00ac 22,50<\/td><td><\/td><td>Eslov\u00c3\u00a9nia<\/td><td>  \u00e2\u201a\u00ac 22,50<\/td><\/tr><tr><td>\u00c3\u0081ustria<\/td><td>  \u00e2\u201a\u00ac 12,50<\/td><td><\/td><td>Bulg\u00c3\u00a1ria<\/td><td>  \u00e2\u201a\u00ac 22,50<\/td><td><\/td><td>Eslov\u00c3\u00a1quia<\/td><td>  \u00e2\u201a\u00ac 22,50<\/td><\/tr><tr><td>Reino Unido<\/td><td>  \u00e2\u201a\u00ac 12,50<\/td><td><\/td><td>Est\u00c3\u00b3nia<\/td><td>  \u00e2\u201a\u00ac 22,50<\/td><td><\/td><td>Rep\u00c3\u00bablica Checa<\/td><td>  \u00e2\u201a\u00ac 22,50<\/td><\/tr><tr><td>Finl\u00c3\u00a2ndia<\/td><td>  \u00e2\u201a\u00ac 16,95<\/td><td><\/td><td><\/td><td><\/td><td><\/td><td><\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p>Fora da Uni\u00c3\u00a3o Europeia, os custos de entrega s\u00c3\u00a3o calculados por peso:<\/p>\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>0 a 999 gr<\/td><td>  \u00e2\u201a\u00ac 50,00<\/td><td><\/td><td>8 kg. at\u00c3\u00a9 8999 gr<\/td><td>  \u00e2\u201a\u00ac 103,00<\/td><\/tr><tr><td>1 kg. at\u00c3\u00a9 1999 gr<\/td><td>  \u00e2\u201a\u00ac 55,00<\/td><td><\/td><td>9 kg. at\u00c3\u00a9 9999 gr<\/td><td>  \u00e2\u201a\u00ac 107,00<\/td><\/tr><tr><td>2 kg. at\u00c3\u00a9 2999 gr<\/td><td>  \u00e2\u201a\u00ac 60,00<\/td><td><\/td><td>10 kg. at\u00c3\u00a9 10999 gr<\/td><td>  \u00e2\u201a\u00ac 117,00<\/td><\/tr><tr><td>3 kg. at\u00c3\u00a9 3999 gr<\/td><td>  \u00e2\u201a\u00ac 65,00<\/td><td><\/td><td>11 kg. at\u00c3\u00a9 11999 gr<\/td><td>  \u00e2\u201a\u00ac 122,00<\/td><\/tr><tr><td>4 kg. at\u00c3\u00a9 4999 gr<\/td><td>  \u00e2\u201a\u00ac 73,80<\/td><td><\/td><td>12 kg. at\u00c3\u00a9 12999 gr<\/td><td>  \u00e2\u201a\u00ac 135,00<\/td><\/tr><tr><td>5 kg. at\u00c3\u00a9 5999 gr<\/td><td>  \u00e2\u201a\u00ac 78,00<\/td><td><\/td><td>13 kg. at\u00c3\u00a9 13999 gr<\/td><td>  \u00e2\u201a\u00ac 137,00<\/td><\/tr><tr><td>6 kg. at\u00c3\u00a9 6999 gr<\/td><td>  \u00e2\u201a\u00ac 84,00<\/td><td><\/td><td>14 kg. at\u00c3\u00a9 14999 gr<\/td><td>  \u00e2\u201a\u00ac 142,00<\/td><\/tr><tr><td>7 kg. at\u00c3\u00a9 7999 gr<\/td><td>  \u00e2\u201a\u00ac 93,00<\/td><td><\/td><td>15 kg. at\u00c3\u00a9 15999 gr<\/td><td>  \u00e2\u201a\u00ac 148,00<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p><strong>Gostaria de encomendar mas tem de ser por conta?<\/strong><\/p>\n\n<p>Geralmente, isto n\u00c3\u00a3o constitui um problema. Com base numa verifica\u00c3\u00a7\u00c3\u00a3o de cr\u00c3\u00a9dito, verificamos se podemos entregar a conta. Se a proposta for aprovada, receber\u00c3\u00a1s simplesmente uma fatura que dever\u00c3\u00a1 ser paga no prazo de 30 dias. Envia-nos um e-mail com os dados da tua empresa e a ordem de compra e n\u00c3\u00b3s abriremos uma conta para ti!<\/p>\n\n<p><strong>A mangueira \u00c3\u00a9 sempre entregue numa s\u00c3\u00b3 pe\u00c3\u00a7a?<\/strong><\/p>\n\n<p>Esfor\u00c3\u00a7amo-nos por entregar a tua encomenda no menor n\u00c3\u00bamero de pe\u00c3\u00a7as poss\u00c3\u00advel, mas nem sempre \u00c3\u00a9 poss\u00c3\u00advel faz\u00c3\u00aa-lo numa s\u00c3\u00b3 pe\u00c3\u00a7a. Assim, pode acontecer que uma encomenda de, por exemplo, 70 metros seja entregue numa pe\u00c3\u00a7a de 50 metros e numa pe\u00c3\u00a7a de 20 metros ou 40 + 30 metros, dependendo dos n\u00c3\u00adveis de stock. Geralmente, os nossos rolos completos t\u00c3\u00aam 50 ou 100 metros de comprimento, consoante o di\u00c3\u00a2metro solicitado.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quando \u00c3\u00a9 que recebo a minha encomenda? O nosso objetivo \u00c3\u00a9 oferecer a tua encomenda \u00c3\u00a0 PostNL ou \u00c3\u00a0 GLS no prazo de 24 horas ap\u00c3\u00b3s a rece\u00c3\u00a7\u00c3\u00a3o do pagamento, se houver stock. Dependendo do pa\u00c3\u00ads de entrega, acrescenta-se um n\u00c3\u00bamero de dias de entrega. Depois de enviarmos a encomenda, receber\u00c3\u00a1s um c\u00c3\u00b3digo de rastreio [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-47581","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.feptubeshop.com\/pt-pt\/wp-json\/wp\/v2\/pages\/47581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.feptubeshop.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.feptubeshop.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.feptubeshop.com\/pt-pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.feptubeshop.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=47581"}],"version-history":[{"count":0,"href":"https:\/\/staging.feptubeshop.com\/pt-pt\/wp-json\/wp\/v2\/pages\/47581\/revisions"}],"wp:attachment":[{"href":"https:\/\/staging.feptubeshop.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=47581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}